den Consulting (“den Consulting,” “we,” “us,” or “our”) operates den-consulting.com and may operate other websites. We have a Privacy Policy at den Consulting and we are committed to protecting your privacy. Therefore we handle your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
A. Non-Personally Identifying Information
Like most website operators, we collect non-personally-identifying information that web browsers and servers typically make available, such as:
- Browser type
- Language preference
- Referring site
- Date and time of each visitor request
We use this information to understand how visitors use our website. As a result, we can improve our services and provide a better user experience.
B. Personally Identifying Information
Certain visitors to den Consulting’s websites choose to interact with us in ways that require personally-identifying information. The amount and type of information we collect depends on the nature of the interaction, including:
- Account Registration: Username, email address
- Transactions: Payment details and billing information
- Contact Forms or Inquiries: Name, email, and message details
- Comments or Feedback: Any personal data provided in public comments
You can always refuse to provide personally-identifying information. However, this choice may limit access to certain features.
2. How We Use Your Information
We collect and process personal information for the following purposes:
- To provide services you request (e.g., account creation, coaching sessions)
- To process payments and transactions
- To communicate with you (e.g., respond to inquiries, send updates)
- To improve website functionality and user experience
- To comply with legal obligations
We do not sell or rent your personal data to third parties. Instead, we only use it for the purposes outlined in this policy.
3. Your Rights & Choices
Under PIPEDA, you have the right to:
✔ Request access to your personal information
✔ Request corrections to inaccurate or incomplete information
✔ Withdraw consent for data processing (where applicable)
✔ Request deletion of personal data (subject to legal retention requirements)
To exercise your rights, please contact us at support@den-consulting.com
4. Third-Party Services & International Transfers
We may use third-party service providers for:
- Hosting and cloud storage
- Payment processing (e.g., Stripe, PayPal, etc.)
- Website analytics (e.g., Google Analytics)
These third parties may be located outside Canada. Consequently, by using our website, you acknowledge that your data may be transferred to jurisdictions with different privacy laws.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data
- Access controls to restrict unauthorized access
- Regular security audits
Despite our efforts, no online system can guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Recognize returning visitors
- Understand website traffic and user interactions
- Improve website performance
You can disable cookies in your browser settings. However, doing so may affect certain features and limit functionality.
We also use Google Analytics to track user behavior. You can opt out at Google’s opt-out page.
7. Business Transfers
If den Consulting is acquired or merges with another company, user data may be transferred as part of the transaction. You acknowledge that such transfers may occur and that the new owner may continue to use your data in accordance with this policy.
8. Data Breach Notification
If a data breach occurs that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada, as required under PIPEDA.
Notifications may include:
- Direct email notifications
- Public announcements (if necessary)
9. Privacy Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page. Therefore, we encourage you to review this page regularly to stay informed about any changes.
If you have a den Consulting account, you may receive an email notification.
Your continued use of our website after any changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: support@den-consulting.com
We will respond to privacy-related inquiries within a reasonable timeframe.
Privacy Policy Effective Date: February 23, 2025